昨天投诉,TNT的回复:
Dear Sir ,
Thank you for your comment.
From your message I understand that the shipment has not arrived with a barcode CC00XXXXXXXNL at the receiver in China. I imagine this is very frustrating for you. Like to inform you about this.
unfortunately there drainage problems to China. It Has to do with change of flight from Beijing to Shanghai. This provides still problems, communication is difficult with China Post. Trying to eliminate the backlog as soon as possible, but so do shipments are therefore longer. my advice to you is wait one more weak. if it has'nt arrived yet contact us. trust you enough to have informed. If you have any further questions of our response, please use our contact form.
Sincerely,
Fabiola AkkermanCustomer service
TNT Post Parcel Service
www.tntpostpakketservice.nl |