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flo.yuki  见习海盗  2022-2-4 05:58:56 来自手机  | 显示全部楼层 来自: 荷兰
小荷的生活 发表于 2022-02-03 21:25
是呀,建议你也联系一下客服,打电话问一下,没准儿打完电话也会很快收到呢

好谢谢你呀,我私人信息你可以吗?
flo.yuki  见习海盗  2022-2-8 05:59:18 来自手机  | 显示全部楼层 来自: 荷兰
好消息.. 200 天后事情到了。 谢谢大家的分享和关心
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flo.yuki  见习海盗  2022-2-8 06:02:05 来自手机  | 显示全部楼层 来自: 荷兰
这就是总结希望对大家有帮助:https://www.postnl.nl/en/customer-service/problems-and-complaints/not-delivered/parcel-not-delivered/
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孙骥  初上贼船  2022-3-1 23:54:40 | 显示全部楼层 来自: 荷兰
flo.yuki 发表于 2022-2-8 06:02
这就是总结希望对大家有帮助:https://www.postnl.nl/en/customer-service/problems-and-complaints/not-de ...

您好请问您是怎么和postnl聊的啊,我的快递是十月份就卡在海关了,现在联系postnl,他就让我问sender,他们说东西不在他们这。
I'm sorry, but I'm afraid if there hasn't been an update since October we have to assume the parcel is lost. It looks like the parcel was never in our possession. For a further suitable solution you'll have to contact the sender, since you have an agreement with them. Sorry for the inconvenience. Kind regards, Celine
flo.yuki  见习海盗  2022-3-2 18:07:00 来自手机  | 显示全部楼层 来自: 荷兰
孙骥 发表于 2022-03-01 23:54
您好请问您是怎么和postnl聊的啊,我的快递是十月份就卡在海关了,现在联系postnl,他就让我问sender,他们说东西不在他们这。
“I'm sorry, but I'm afraid if there hasn't been an update since October we have to assume the parcel is lost. It looks like the parcel was never in our possession. For a further suitable solution you'll have to contact the sender, since you have an agreement with them. Sorry for the inconvenience. Kind regards, Celine”

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