朋友明天从上海过来,现在航班情况未知。
现在说今天航班全部停掉,明天还未定,后天应该还好。
或者你现在去修改你的航班信息,KLM 网站有说明的,这几天的航班可以修改或者全额退票。
Re-book options
If you travel to, from or via Amsterdam Airport Schiphol, between 14 April and 18 April 2010, we offer the following options:
1. Change of travel dates
You may change flight dates for travel to, from or via Amsterdam Airport Schiphol. Outbound travel should occur no later than 31 May 2010. The original required duration of your stay may be unchanged.
The following conditions apply:
You may change one outbound and one inbound flight free of charge.
You may only change your flight dates to alternate flight dates, if available in the same booking class.
Changing flight dates and re-issuing of tickets must be done by the end of the day on Friday, 30 April 2010.
You may change to alternate flights of AIR FRANCE, KLM and/or Delta only.
We may have changed your flight dates for you. Log on to Manage my Booking to view your flight details. If your flight dates have not been changed, you can change your flight dates free of cost if you have a fully flexible ticket.
If you do not have a fully flexible ticket, please contact us about changing your flight.
2. Change of destination
You may use the full value of your existing tickets for the purchase of new tickets at the same or a higher AIR FRANCE, KLM and/or Delta fare.
Re-booking and re-issuing of tickets must be done by the end of the day on Friday, 30 April 2010. To change your destination, please contact us.
3. Refunds
If your flight was cancelled or delayed more than 5 hours, you may request a full refund. You can apply for a refund by contacting us, or your travel agent.
网址:
http://www.klm.com/travel/nl_en/prepare_for_travel/up_to_date/flight_update/index.htm
[ 本帖最后由 心田的百合 于 2010-4-16 13:53 编辑 ] |