DHL显示签收但申请状态还是没有收到

我是1月18日寄申请材料给TUE,走的DHL,然后1月21日查运单号显示已签收,但22日和io确认过,io直接说:

"As soon as we receive and process both packages, we will inform you."

现在材料的状态还是
Status:You have successfully submitted your online application. Please send your package of application documents.

感觉像踢皮球.

这是DHL运单:


请问申请过的同学这个签收人对吗? 我该怎么办,现在还应该和io 继续确认吗?主要不想错过奖学金申请.

他们每天要签收一大堆信件的，所以签收之后还要等他们慢慢拆，我就等了一个多星期才跟我确认材料完整。。。奖学金，现在还有么？！

再等等

之前有个同学6号就签收了前几天才收到确认信，慢慢等吧，他们那边还要拆包登记啥的，校奖申请早结束了，你可以问问院奖

我去

持续更新
他又回复了一下,这次居然把Christmas 加进来,和现在没关系吧,估计是嫌我烦
As soon as we receive your application AND enter it in our database we will send you an email of receipt. This can take a few days on top of the actual date of arrival due to the amount of application we receive. However, due to the fact that we were closed for the Christmas vacation, our amount of application is bigger than usual and thus it might take longer than normal before you receive this email. Please be patient a little while longer.

感觉太不靠普了,收到材料说一声阿

muqie777 发表于 2014-1-23 16:14
之前有个同学6号就签收了前几天才收到确认信，慢慢等吧，他们那边还要拆包登记啥的，校奖申请早结束了，你 ...

你的意思是说等两个星期都算正常?

lfz_carlos 发表于 2014-1-28 03:41
你的意思是说等两个星期都算正常?

是的，还有你不用太担心，奖学金截止是按邮件签收时间算的，之前有人去问过~so，只要签收日期在申奖截止前都ok，再耐心等等吧~我是10号寄到的23号才发了确认邮件囧