Strike on Sunday November 20th
On Sunday November 20th the unions will organize a 24 hour strike, protesting against the proposed tendering and cuts in the public transport sector. On this day all HTM tram, bus services will not operate. The strike is part of a nationwide action from the unions. On Sunday November 20th 24 hour strikes will also take place in Amsterdam and Rotterdam.
The HTM Customer service points are open. Night bus lines will operate according to schedule in the night from November 19th on to November 20th. The HTM Consumentenlijn (0900-HTMINFO/0900-4864636) will be contactable from 8.00 till 17.00 for the answering of your questions.
The HTM management apologize for this inconvenience.
HTM provides compensation for passengers with Season tickets in the form of two HTM Day tickets
You are eligible for compensation when you are travelling by one of the following tickets or travel products:
• HTM Star season ticket: week/month/annual (+ travel product on a personal OV-chipkaart)
• Month/anual season ticket RandstadRail zonekaart (+ travel product on a personal OV-chipkaart)
• OV jaarkaart (+ travel product on a Personal OV-chipkaart)
• NS trajectkaart + urban-/regional season ticket
• Altijd Korting/Always discount (= travel product on a personal OV-chipkaart)
• Viziris seasonticket (= travel product on a personal OV-chipkaart)
• Student travel product (= travel product on a personal OV-chipkaart)
Your season ticket or travel product needs to be valid in the following HTM zones: 5400, 5410, 5411, 5413, 5414, 5416, 5419, 5421, 5426, 5428, 5431, 5441, 5451.
How to apply for compensation?
If you are eligible for a compensation fill out this form (Dutch and opens in a new window) and apply before November the 27th.
Don’t forget to include:
• a copy of your season ticket
or
• the number of your personal OV-chipkaart and the type of travel product
Send this application form to (no stamp required)
HTM Consumentenlijn o.v.v. Stakingsattentie
Antwoordnummer 1000
2502 VB Den Haag
You will receive your Day tickets within four weeks of the date of receipt of the application |