谁来帮帮我-_-！！！

我6月15号汇款到Skipe (Moneybookers) ,它们给了我这样的回信：

Greetings from Moneybookers! We would like to inform you that you have
successfully deposited EUR 11.05 to your Moneybookers account. You can check
the newly created transaction in My Account/History section after you log in
your Moneybookers account.

但是至今帐户上还没有新的冲值55555谁帮帮我，是出了什么问题，该怎么办啊？
谢谢了

感激不尽哦！

不知道,帮顶之!

哭S-55555
LS的哥哥，我还是找不到在哪里啊？点开我账户页面，点开'查看我的购买记录'。两次付款都在了。可就是看得见钱用不到啊，急！！！
您能说详细点怎么把钱从Monybooks转到我账户吗？？？
大恩大德啊