KLM confirms that, in accordance with the notification issued by the Civil Aviation Administration of China (CAAC), its flights KL857 Amsterdam (AMS) - Shanghai (PVG) on 19th and 26th October, 2021, will be operated as cargo only.
Customers booked on these flights will be informed individually. The return flights KL858 Shanghai (PVG) - Amsterdam (AMS) on 20th and 27th October, 2021, will operate as normal with passengers according to its regular schedule. All other flights to/from China will remain operated as scheduled
KLM regrets this situation and reminds that commercial measures are in place to guarantee customers flexibility and to allow them to change or cancel their booked trips without having to pay the change fee.
KLM is strongly committed to providing customer optimum health and hygiene conditions at every stage of their trip.